Company

Hospitality operators deserve software designed for the way their teams actually work — built by people who've sat in your seat.

Values

Built by hoteliers, for hoteliers.

Autumn was started by a former hotel investor and operator who watched independent properties try to compete with the big chains — without the teams or the budgets to do it.

We built the operating layer those properties needed: a single solution, eight products, one CoPilot. Pricing, marketing, email, social, web, reputation, analytics — and the chat that ties them together — all reading the same PMS, the same brand, the same guardrails. We fund the ad spend upfront. We earn only when a direct booking lands. And we don't lock you in.

Our promise sits on one line: intelligence in the background, control on top. The agents do the recurring work — recompute prices overnight, draft replies, queue social posts. You stay in the loop on every decision that matters.

01
Composition over conversation

We ship AI inside the workflow, not on top of it. Every Autumn surface composes against the same record.

02
Front-of-house first

Every workflow assumes the operator is on their feet, between guests, with two minutes to spare.

03
One record, every channel

Email, social, reputation, booking — they all read and write the same hospitality data model.

04
Boring infrastructure, sharp surfaces

We invest in the parts you don't see so the parts you do see feel inevitable.

Bring direct bookings back to you.

No risk. 10-minute onboarding. We pay for the ads.

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Company — Autumn