Hotels with higher review scores can charge up to 11% more per booking. Autumn pulls every review from Google, Booking, and Expedia, drafts replies in your hotel's voice, instantly.
Most reputation tools stop at 'here's a draft' — leaving you to copy, paste, and juggle three OTA tabs. Autumn drafts replies in your hotel's voice with the reservation referenced, surfaces negatives first on a 4-hour clock, and lets you ask plain-English questions about what guests really think.
AI reads each review, pulls the matching reservation, and writes a reply in your hotel's voice — empathetic for negatives, professional for the rest. You read, edit if you want, sign off in seconds. No 'generic apology' templates.
Every review from every channel in one clean inbox. Negative reviews surface first with a 4-hour SLA clock, so the damaging ones never drift. Stop juggling three OTA tabs at midnight.
Type a question in plain English — 'what do guests complain about most?' or 'what do they say about the rooftop bar?' — and get answers grounded in your last 150 reviews. Themes auto-tagged. Patterns surfaced. No spreadsheet exports.
A weekly summary: rating delta, top themes pulling up, top themes pulling down, and the rooms driving each. Skim it in 90 seconds, act on what matters. Your CoPilot uses the same signal when it prices your rooms.
Here's what some of our amazing clients are saying about Autumn.
This is the most impressive solution I have seen for hoteliers in years.
No risk. 10-minute onboarding. We pay for the ads.
